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B to C

Business to Consumer




Lünstroth covers all areas of the Customer Journey:

  1. Touch point analysis
  2. Communication concept including overlapping, perceptive creative idea
  3. Media strategy online and offline, networked and building upon the Customer Journey
  4. Implementation of measures, tailored to the respective target media
  5. Response mechanisms for the involvement of existing users and potential new users
  6. Response analysis for advertising control
  7. Readjustment to optimize the target group appeal and the response