The customers journey is our travel.

We follow customers on their way through day and night. It does not matter if the customer is an end user or buyer in a company. Analysis ist nearly the same.

As a brand agency we are not only following them but we take care of the barriers on their way to product or brand – searchengines, inconvenient user interfaces and things braking the way to more success.

1 Touch point analysis

2 Communication concept including overlapping, perceptive creative idea

3 Media strategy online and offline, networked and building upon the Customer Journey

4 Implementation of measures, tailored to the respective target media

5 Response mechanisms for the involvement of existing users and potential new users

6 Response analysis for advertising control

7 Readjustment to optimize the target group appeal and the response